Privacy Policy
nu/nu (hereinafter referred to as "the brand") recognizes the protection of customers' personal information as an important responsibility and has established the following privacy policy to ensure the appropriate handling of personal information.
Information to collect
Our brand obtains the following information through lawful and fair means in providing our services.
Name, address, phone number, email address
Shipping address information, purchase history, inquiry details
This includes technical information such as cookies, and token information related to payments. *Credit card numbers are managed by the payment processing company and are not retained by this brand.
Purpose of use
The personal information we collect will be used within the scope of the following purposes.
For the sale, shipping, and payment of products.
For member management and customer support
Information on new products, services, and campaigns (for those who wish to receive them)
Prevention of fraudulent use and ensuring security
For service improvement and marketing analysis
Third party provision/consignment
Our brand will not provide personal information to third parties without the individual's consent, except as required by law.
However, we may entrust your information to trusted business partners (such as delivery companies and payment processing companies) to the extent necessary to achieve the purpose of use, such as product delivery and payment processing.
Safety management measures
The brand implements organizational and technical security measures, including encryption of communications (SSL) and management of access rights, to prevent the leakage, loss, or alteration of personal information.
Use of cookies and analytics tools
We use cookies to improve user experience and measure website usage. You can disable cookies through your browser settings, but doing so may limit some of the site's functionality.
Request for disclosure, etc.
Customers have the right to request disclosure, correction, deletion, or cessation of use of their personal information held by our brand. If you wish to do so, please contact us through the "Inquiry" section.
Holding period
Our brand will not retain personal information beyond the period required by law or necessary to achieve the purpose of use. Information that is no longer needed will be promptly disposed of or anonymized.
Revision of this policy
The contents of this policy may be revised without notice in accordance with changes in laws and regulations or changes in services. The revised contents will take effect from the time they are posted on this website.